Consumer Health Data (Washington, Nevada, Connecticut, and Other States) Privacy Policy

This Consumer Health Data Privacy Notice (“Notice”) supplements our Privacy Policy. Some states, including Washington, Nevada, and Connecticut, have enacted laws that specifically regulate consumer health data. “Consumer health data” means personal information linked or reasonably linkable to you that identifies your past, present, or future physical or mental health status, as defined by applicable law.

Categories of Data We May Collect

• Areas of discomfort
• Movement limitations
• Physical goals
• Pain levels
• Progress check-ins collected through your Health Screening Form and ongoing use of the Platform
• Information submitted through onboarding forms

Sources of Data

• Directly by you through Health Screening Forms, onboarding forms, and check-ins
• Indirectly by you when you visit the Platform through the use of cookies and other similar technology

Purposes for Collecting

• To generate and update your personalized movement program
• To fulfill our legal obligations
• To provide customer service
• To respond to your requests
• To operate our business, including billing and accounting
• To maintain security and detect illegal, fraudulent, or suspicious activity
• For other purposes with your consent

How We Share Data

We do not sell consumer health data, and we do not share consumer health data with any third party except (a) service providers strictly necessary to operate the Platform, under written confidentiality obligations, (b) with your affirmative, opt-in consent, or (c) as required by law. We never use consumer health data for advertising, and our advertising partners never receive consumer health data.

Categories of Third Parties and Affiliates with Whom We May Share Data

• Government agencies, as required by law
• Service providers working on our behalf, such as companies providing customer service support
• Financial institutions and payment processors in order to process payment, prevent fraud, and provide other related financial services

Data Retention

We retain consumer health data as long as reasonably necessary to fulfill the purposes in this Notice or as required by law. When data is no longer needed, we securely delete or de-identify it.

Consent

Where required by applicable law, we will obtain your affirmative consent before we collect or share your consumer health data. Consent requests will clearly disclose: (i) the categories of consumer health data to be collected or shared; (ii) the purpose, including how the data will be used; (iii) the categories of entities with whom data will be shared; and (iv) how you may withdraw consent. Consent for sharing is obtained separately and distinctly from consent for collection.

Your Rights

If this Notice applies to you, you have the right to:

• Know: You may confirm with us whether we collect, share, or sell your consumer health data, and access that data.
• Correct or Delete: You may request correction of inaccurate consumer health data or deletion of your data.
• Withdraw Consent: You may withdraw consent for our processing of your consumer health data at any time.

How to Exercise Your Rights

To exercise your rights under this Section, contact support@20sr.com.

Appeals

If we decline to take action on your request to exercise your rights, you may appeal our decision within a reasonable period after receiving notice of the decision by contacting us at support@20sr.com and indicating that you are appealing a consumer health data request. We will respond to your appeal in writing within 45 days of receipt and explain any action taken or not taken and the reasons for our decision. If we deny your appeal, we will provide you with information about how you may contact the applicable state attorney general to submit a complaint.

Updates to This Policy

We may update this Notice from time to time. We will notify you of any material changes by posting an updated Notice with a revised effective date and, where required by law, provide additional notice to you.

Contact Us

20 Second Relief, Inc.
support@20sr.com